Contact Nexus4kTV IPTV
Access Nexus4kTV IPTV Find support for setup, billing, or channel needs. Our dedicated team is accessible 24/7 on WhatsApp or reach out by email.
Live Chat
Chatting is your preference? Engage via the chat widget when available. Otherwise, email us.
Start a RequestHelp & Guides
Explore the Installation area for step-by-step device setup and troubleshooting tips.
View InstallationGet in touch
General Inquiry
Have queries about setup, billing, or service? Drop us a message.
Sales & Billing Assistance
Receive suggestions, handle plans, or sort out payment concerns.
How Can We Help You?
Pick a category for tailored support and convenient shortcuts.
Setup & Installation
Comprehensive guides for Smart TV, Firestick, Android, iOS, MAG, and additional devices.
Billing & Payments
Issues with invoices, receipts, or payments? We utilize Stripe’s secure checkout system.
Technical Issues
Questions about buffering, EPG, or the app? We’re here to optimize your configuration.
Channel Requests
Searching for a specific channel or region? Let us know, and we’ll confirm its availability.
Account & Activation
If you haven’t received your credentials or activation email, we’ll verify and send them again.
Apps & Compatibility
Receive suggestions for top IPTV apps and optimal settings tailored to your device.
Frequently Asked Questions
Find quick solutions to FAQs about support, setup, billing, and devices.
Share your device, app, plan, and a concise summary of the issue or request you have.
Verify your spam or junk folder. If it remains absent, contact us via WhatsApp We’ll send it again without delay.
Additional connections are offered as add-ons. Inquire with sales for specifics when you message us.
Visit our Installation page for detailed guides on Firestick and other devices.
Review our Refund Policy for details on eligibility, timelines, and submitting a request.
Smart TV: Smart IPTV or IPTV Smarters. Android: TiviMate or IPTV Smarters. iOS: GSE Smart IPTV or IPTV Smarters.
Use a 30+ Mbps connection, 5GHz Wi-Fi/Ethernet, enable hardware acceleration, increase buffer size, and close other downloads/streams.
For playlist and EPG updates, utilize the refresh/reload function in your app configuration. Should problems arise, delete and re-enter your M3U and EPG URLs.
Stripe handles payments from all major credit cards.
Certainly. You have the option to control renewal preferences via your account or seek support assistance.
Our Response Times
- Priority support: within 1–2 hours
- Email support: 2–8 hours
- Technical issues: Promptly