Privacy Policy

Nexus4kTV IPTV welcomes you. Protecting your personal details and upholding your privacy is our focus. For any questions or concerns about our policy or how we manage your information, please contact us. contact us via WhatsApp.

1. Data We Collect

Personal information is collected from you when you voluntarily provide it during registration for our IPTV service, express interest in our products or services, or contact us.

The following details represent the personal information we gather:

• Contact Information: Your email address for account creation and communication.
• Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., a credit card number). All payment data is stored by our payment processor and you should review its privacy policies.
• Device and Connection Information: We automatically collect your IP address and device information (such as device type, operating system) when you access our service. This is essential for service delivery and security.

2. How We Use Your Data

We utilize the information we gather or obtain in the following ways:

• To provide and manage your account. We use your information to create your account and keep it functional.
• To process transactions. Your data is used to bill you for using our services.
• To send administrative information. We may use your email to send you information about your account, service changes, and new policies.
• To protect our Services. We use IP and device information for security purposes, such as preventing unauthorized access and mitigating DDoS attacks.

3. Legal Bases for Processing

We handle your information based on the legal foundations outlined below:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests, such as for service delivery and fraud prevention.
• Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

4. Data Retention

We retain your personal data only for the duration needed to fulfill the purposes outlined in this privacy policy, unless a longer period is mandated or allowed by law, such as for tax, accounting, or other legal obligations.

5. Cookies & Tracking Technologies

To access or store information, we may use cookies and similar tracking technologies. These are mostly functional cookies required for the website and client area to operate properly, and we do not utilize invasive tracking cookies for advertising.

6. Third-Party Services

Third-party vendors, service providers, or agents working on our behalf may receive your data if they require it to perform their assigned tasks. Examples include:

• Payment Gateways: To process your payments securely.
• Analytics Providers: To help us understand and improve our service (e.g., Google Analytics). Data shared is typically aggregated and anonymized.

7. Data Security

Appropriate technical and organizational measures have been put in place to safeguard the personal information we process. However, it’s important to note that the internet’s complete security cannot be guaranteed.

8. Your Data Protection Rights

Based on where you live, you might possess specific rights concerning your personal information:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to opt-out – You can unsubscribe from our marketing and promotional communications at any time.

If you wish to enforce these rights, please contact us via WhatsApp.

9. Children’s Privacy

Children below the age of 18 are not permitted to use our service. We do not intentionally collect personal details from minors.

10. Contact Us

If there are any doubts or remarks concerning this policy, please contact us via WhatsApp.